Please review our Refund and Returns Policy below to understand how we handle such situations.
1. Service Satisfaction
We strive to ensure that our clients are fully satisfied with the services we provide. If you feel that our market research or consulting services do not meet the agreed-upon expectations or deliverables, we encourage you to contact us as soon as possible to discuss your concerns. We will work closely with you to resolve any issues or misunderstandings.
2. Refunds for Services
Given that the services we provide (such as market research reports, consulting, and analysis) are custom and intangible, we do not offer refunds once the service has been delivered. This policy applies to all types of services, including but not limited to:
- Industry and trend analysis
- Competitor analysis
- Market segmentation
- Consumer preferences studies
- Demand and supply forecasting
- Risk analysis
3. Cancellations
If you decide to cancel your order before work on the service has begun, we will refund 100% of the payment made. However, once work has started or materials have been delivered (e.g., initial reports or data), no refunds will be provided.
4. Modifications and Revisions
If the delivered service does not meet the requirements outlined in the contract or initial discussion, we offer a revision period during which we will make necessary adjustments to meet your expectations. You must request revisions within 7 days of receiving the final deliverable. After this period, no further modifications will be made without additional charges.
5. Disputes and Resolution
If you are dissatisfied with the results or have an issue regarding our services, please contact us at info@innovationinsights.live. We are committed to resolving any concerns promptly and professionally. We believe in open communication and will do our best to address any issues.
6. Customer Support
Our customer support team is available to assist you with any questions or concerns regarding your service. If you need assistance or clarification regarding the terms of our policy, please don’t hesitate to reach out to us at info@innovationinsights.live.
7. Disclaimer
Please note that we do not guarantee specific results from our services. The insights, reports, and recommendations provided are based on market data and analysis at the time of delivery, but results may vary due to external factors beyond our control (e.g., market changes, competitor actions, etc.).
Thank you for choosing Innovation+insights.
We appreciate your trust in our services, and we are here to ensure your experience with us is both valuable and professional.